The aim of Lapino skrudykla UAB is to ensure that the customer is satisfied with the purchased product and orders our product again.
All goods are covered by the manufacturer's warranty. If the contract does not contain the terms and conditions, or if no contract has been concluded, we shall be guided by the legal acts regulating the sale and purchase relations, i.e. the Civil Code of the Republic of Lithuania, the Order of the Minister of the Economy of the Republic of Lithuania of 29 June 2001, No.217, "On the Approval of the Rules of Returning and Replacing Goods", and others.
Conditions for replacement and return of faulty goods
- The Seller undertakes to replace defective goods or refund the money.
- The Seller undertakes to take back the faulty product and replace it with a new analogous product and to pay the costs of delivery and return. In the event that the Seller does not have an analogous product, the Seller shall refund to the Buyer the money paid for the product.
Return conditions for quality goods
- If the Buyer does not like the product, he/she must return the product in its original packaging. The product may be returned provided that it has not been used, has not been damaged, has not lost its original appearance, and has not been stripped of its original label (if any). In this case, the Buyer shall pay the costs of delivery and the cost of returning the product.
- If the Buyer wishes to terminate the Purchase Contract, the termination of the Purchase Contract shall be in accordance with the terms and conditions negotiated between the Buyer and the Seller.
Note: Lapinas skrudykla UAB undertakes to accept unconditionally, within 15 days, purchased products that have not been used and are in undamaged packaging.
Terms of delivery
- For orders placed between 8am and 4pm, we will deliver within 72 hours throughout Lithuania (except force major).
- If you order outside working hours or on a public holiday, delivery will be a day later.
- Delivery times are weekdays from 8am to 5pm.The customer must ensure his/her presence at the address indicated in the order or leave an authorised person there to receive the goods ordered and sign for their receipt.