The goal of UAB “Lapino skrudykla” is to keep the costumer satisfied with the purchased product and to order the product again.
All goods are warranted by the manufacturer. If the contract does not cover the terms or the contract has not been concluded, we comply with the law regulating the sale-purchase relationship, i.e. the Civil Code of the Republic of Lithuania, the Order of the Minister for Agriculture of the Republic of Lithuania No 217 on the “Approval of the Rules for Returning and Replacing Goods” of 29 June 2001, and others.
The conditions for the replacement or the return of the defective goods:
– The Seller commits to replace defective goods or refund.
– The Seller commits to accept the defective good and replace it with a new analogue good and to pay for the shipping and return costs. If the Seller does not have the same product in stock, he shall refund the Buyer for the product.
Conditions for returning appropriate quality goods:
– If the Buyer does not like the purchased good, he must return the good in its original packaging. The product might be returned, if it has not been used and if the package and the label have not been damaged. In this case the buyer has to cover the costs of delivery and return.
– If the Buyer wishes to terminate the contract of purchase, termination shall be in accordance with the terms agreed between the Buyer and the Seller.
Note: UAB “Lapino skrudykla” undertakes to accept the purchased products unconditionally within 15 days, which have not been used and are in an undamaged packing.